Frequently Asked Questions

Everything you need to know about our heavy-duty tools and services.

What is the standard shipping timeframe for orders?

Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days depending on your location and the weight of the equipment.

Do you offer a warranty on your pipe vises and tools?

Yes, all Pipe Vise products are backed by a limited lifetime warranty against manufacturing defects to ensure your tools perform reliably on the job site.

What is your return policy for unused equipment?

We accept returns on unused items in their original packaging within 30 days of purchase. Please contact our support team to initiate a Return Merchandise Authorization (RMA).

Do you ship internationally?

Currently, we ship to the United States and Canada. For other international inquiries, please contact our sales department for a custom shipping quote.

Can I purchase replacement parts for my vise?

Absolutely. We stock replacement jaws, springs, and hardware for most of our models to help extend the life of your investment.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and modern digital wallets like Apple Pay and Google Pay.